Terms and Conditions

Terms and Conditions

These terms and conditions (“Terms”) are for enquiries made to Just Boarded Limited Partnership (“we”, “us”, “our”) a company registered in Scotland with a registered number SL033897, whose registered office is at: 101 Rose Street South Lane, Edinburgh, EH2 3JG.

1. The contract

a. Client, “you” and “your” (“Client”) means or refer to any person who enters in contact with Just Boarded. 

b. “Trip” refers to any trip, tour, event or challenge organised by our local suppliers.

c. All bookings are made with the local supplier directly and not with Just Boarded who only acts as an adviser. By booking a trip with our local supplier you are deemed to have agreed to their Terms and any Booking Conditions. Please read their Terms and any Booking Conditions carefully as they set out your respective rights and obligations. 

2. Your details

At the time of booking, along with paying your deposit, you will be required to provide the local supplier with basic information, such as your name, email address, passport details and phone number. 

3. Risk and medical problems

a. We are not medical experts. It is your responsibility to ensure that you obtain proper and detailed medical advice prior to travel for the latest health requirements and recommendations for your destination.

b. By booking a Trip with our local supplier you do hereby declare yourself to be physically sound and suffering from no condition, impairment, disease or infirmity or other illness (other than those declared in writing to Just Boarded or the local supplier).

4. Passport and visas

a. It is your responsibility to ensure that you are in possession of all necessary travel and health documents before departure and for ensuring that you meet any foreign entry requirements.

b. A full and valid passport is required for most of the destinations (including for children) and visas (transit, tourist or otherwise) may be required for some destinations and depending on the passport you hold.

c. Requirements may change and the length of time it is likely to take to obtain the appropriate passports and visas will vary. It is your responsibility to check the up to date position and you should make any applications for passports and/or visas in good time before your departure.

d. You must carry a valid passport and have obtained all of the appropriate visas, permits or certificates for the country which you will visit during your trip.

e. Your passport must be valid for 6 months beyond the duration of the trip.

f. We can provide general information about the passport and visa requirements for your trip, but this is for guidance only and we are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.

g. Up to date travel advice can be obtained from the Foreign and Commonwealth Office.

h. Non British Citizens, including other EU nationals, should contact the Embassy, High Commission or Consulate of your destination, for up to date advice on passport and visa requirements.

5. Travel insurance

a. It is mandatory to be covered by Travel and Cancellation Insurance and should be taken out at the time of booking.

b. Your travel insurance must provide cover against personal accident, death, medical expenses, emergency repatriation and more specifically for the adventurous activity undertaken on this trip.

c. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. You must send a copy of your travel insurance policy to us before departure. Failure to do so will result in your booking being cancelled.

6. Liability

We are not responsible and will not accept liability for the negligence of the local supplier causing death or physical injury to persons or loss or damage to personal property.

7. Foreign and Commonwealth Office Advice

a. The Client acknowledges that they are responsible to make themselves aware through Foreign Office advice, State Department warnings and any other sources available to them in regard to the safety of the countries and areas in which they will be travelling and to make their decisions accordingly. 

b. Whilst we will do our best to inform clients of relevant changes to the FCO Travel Advice (www.fco.gov.uk), it is up to the Client, and not Just Boarded, to know what the FCO travel advice to a certain country, or region of a country, is and to be adequately insured to travel there. 

c. Just Boarded and the local supplier accept no liability if the Client (i) chooses to cancel a booking because of FCO advice or (ii) is not adequately insured to travel. 

8. Data Protection

Just Boarded will at all times comply with the provisions of the Data Protection Act 1998 (”DPA 1998”) or any subsequent amendment thereto and shall ensure that its agents and employees are trained in and comply with the data protection principles set out in the DPA 1998.

9. Claims & complaints

If you have a complaint while on the trip please inform your guide immediately so he can attempt to rectify the matter.

10. General Information

a. We give advice and information on matters such as health, vaccinations, visas, currency, local conditions, climate, equipment, clothing and other matters in good faith and cannot be held responsible for such advice and information.

b. You accept responsibility for all these matters and particularly for obtaining the necessary visas and advice from your own doctor on all health matters.

11. Photos and marketing

You consent to us using any media (including photographs and/or video footage) made of you during the trip for advertising and promotional purposes including, but not limited to, brochures, websites, marketing material and in the media. If you do not wish for your image to be used you must inform us, in writing, before your Trip.

12. Law

These Term and any agreement made with Just Booking is governed by and construed in accordance with the UK law and the parties submit to the exclusive jurisdiction of the UK court.


Just Boarded – Terms and Conditions July 2019